ACCESSIBILITY STATEMENT

Effective Date: June 2026

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Altrove is committed to ensuring digital accessibility for all visitors, including individuals with disabilities. We believe travel should be accessible and inclusive, and we strive to make our website and digital content usable by the widest possible audience regardless of technology or ability.

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WEBSITE ACCESSIBILITY

Altrove is actively working to improve the accessibility and usability of www.helloaltrove.com and endeavors to conform to applicable accessibility standards, including the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.

We continually review and improve our website to enhance accessibility and provide an inclusive experience for all users.

 

ACCESSIBILITY FEATURES

We strive to implement accessibility best practices, including:

• Clear and consistent website navigation
• Readable fonts and appropriate color contrast
• Alternative text for meaningful images where appropriate
• Keyboard-accessible navigation and functionality
• Responsive design for desktop, tablet, and mobile devices
• Structured headings and page organization
• Compatibility with commonly used assistive technologies and screen readers
• Ongoing monitoring and improvement of accessibility features

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CONTINUOUS IMPROVEMENT

Accessibility is an ongoing effort. While we strive to ensure that all content and functionality on our website are accessible, some content may not yet fully meet accessibility standards.

We are committed to identifying and addressing accessibility barriers as they are discovered and as technologies evolve.

 

THIRD-PARTY CONTENT

Our website may contain links to, integrations with, or content provided by third-party websites, booking platforms, suppliers, travel partners, and service providers.

Because we do not control these third-party websites or platforms, we cannot guarantee their accessibility. We encourage users to contact those providers directly regarding any accessibility concerns related to their services.

 

ASSISTANCE AND FEEDBACK

If you experience difficulty accessing any content, feature, or functionality on our website, or if you have suggestions regarding accessibility improvements, we encourage you to contact us.

We will make reasonable efforts to provide the information, service, or assistance you need through an alternative communication method whenever possible.

 

CONTACT INFORMATION

Altrove

Website:
www.helloaltrove.com

Email:
jennifer@helloaltrove.com

We welcome your feedback and are committed to improving accessibility for all visitors.

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ASSESSMENT APPROACH

Altrove evaluates website accessibility through:

• Internal self-assessments and periodic reviews
• Accessibility best-practice implementation
• User feedback and reported accessibility concerns
• Ongoing monitoring and updates as website content evolves

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TRAVEL SUPPLIER ACCESSIBILITY DISCLAIMER

Altrove is committed to assisting travelers with accessibility requests and special accommodation needs whenever possible. However, Altrove does not own, operate, manage, or control any airline, cruise line, hotel, resort, transportation provider, tour operator, destination management company, attraction, excursion provider, or other travel supplier.

Accessibility accommodations, including but not limited to wheelchair accessibility, mobility assistance, accessible transportation, accessible hotel rooms, hearing assistance, visual assistance, dietary accommodations, service animal accommodations, and other disability-related services, are provided solely by the applicable travel supplier and remain subject to that supplier's policies, availability, operational limitations, and compliance obligations.

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While Altrove will make reasonable efforts to communicate accessibility requests and accommodation needs to suppliers on behalf of clients, Altrove cannot guarantee that any requested accommodation will be available, properly implemented, maintained, or suitable for a traveler's individual needs.

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Clients are responsible for informing Altrove of any accessibility requirements, medical considerations, mobility limitations, dietary restrictions, or special accommodation requests as early as possible and no later than the deadlines established by the applicable travel supplier.

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Clients acknowledge that accessibility standards, laws, regulations, infrastructure, and accommodation availability may vary significantly by destination, country, region, property, transportation provider, or travel supplier. Accessibility representations made by suppliers are based upon information provided directly by those suppliers, and Altrove does not independently verify the accuracy, completeness, or ongoing availability of such accommodations.

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To the fullest extent permitted by law, Altrove shall not be liable for any injury, loss, damage, inconvenience, delay, disappointment, expense, denial of service, failure of accommodation, accessibility barrier, or other claim arising from or related to the acts, omissions, negligence, policies, facilities, equipment, personnel, or services of any third-party travel supplier.

Clients are encouraged to independently evaluate whether a destination, supplier, property, transportation provider, or travel experience is suitable for their individual needs and to obtain written confirmation directly from suppliers regarding any critical accessibility requirements before travel.

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By booking travel through Altrove, clients acknowledge and accept the limitations described herein and agree that Altrove's role is limited to arranging travel services and communicating requests to suppliers.

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LIMITATION OF LIABILITY

While Altrove strives to maintain an accessible website and digital experience, we do not warrant that every page, feature, or third-party integration will be fully accessible at all times. Accessibility improvements are ongoing, and we reserve the right to modify website content, features, and functionality as part of our continuous enhancement efforts.

 

Last Updated: June 2026